Regional Director | Business Banking Bucharest Region @ING Bank
Employee | Sales / Relationship management | Professional | Bucharest | 2024-11-15 | REQ-10085270
Discover ING Bank
ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.
To work here is to be surrounded by people who are energetic, ambitious, friendly, and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for 30 years, ING Bank pioneered and challenged the local banking industry. ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is a universal bank with more than 1.8 million customers from three business segments: individuals (Retail), SME and Mid-Corporate companies (Business Banking) and Wholesale Banking.
Join us!
Mission
As a Regional Director for Bucharest/Ilfov region, you will be part of the Business Banking division, responsible for defining and implementing the commercial strategy for the human channels servicing the Guided (SMEs) and Relationship (Mid-corporate) segment in the region. This includes driving our growth strategy, managing sales performance of Area Managers and Relationship Managers (~25 FTEs) while continuously ensuring we deliver a superior customer experience. You will be part of the sales network management team and you will report to the Head of Sales.
Your Day to Day
- General responsibility to coordinate, organize, control, and permanently develop the commercial activity in the assigned region, according to the established strategy and objectives, in compliance with ING policies and procedures.
- Develop and maintain profitable relationships with clients by offering and ensuring high quality services and promoting on the market the entire range of banking products and services.
- Accountable for the overall P&L, risk/return and performance of the assigned region client portfolio.
- Maintain a continuous client dialogue with relevant stakeholders, build up market intelligence by following closely market trends to improve the bank's competitive advantages in the targeted customer segments.
- Promote the image of ING on the local market (customers, business environment).
- Provide support in drafting financing and/or cash management offers for clients in the coordinated portfolio.
- Responsibilities related to the exercise of approval mandate granted as defined by the applicable internal procedures.
- Responsible for managing the human resources for the assigned region: planning and organizing resources, recruiting, and selecting new staff, monitoring, and coordinating staff; training, counselling and development of employees, performance evaluation (sets objectives, monitors and evaluates performance.
- Act as a first line of defence for the bank to protect bank’s reputation and to prevent operational losses.
- Follow the Internal Code of Conduct, any other norms, local working instructions and any other applicable legal framework.
- Ensure that ING's business principles, standards, policies, and governance rules are communicated and respected.
What you bring to the team
- Experienced banker with strong client management skills (at least 7 years of experience) and previous leadership experience of minimum 3 years.
- Customer centric, proactive, and able to originate and build solid relationships.
- Strong sales skills and business acumen, high level of self-motivation, ability to lead and develop people.
- Ability to operate in a highly demanding environment, to deal with pressure and run the extra mile.
- Good knowledge of regulatory requirements and risks (financial & non-financial).
- Team player and effective communicator (Romanian and English).
What we offer
- Impactful work in a fun and collaborative environment
- Corporate events and social gatherings
- Hybrid way of working
- Monthly budget on Benefit platform
- Extra annual leave days depending on the total length of working experience
- Growth opportunities and a variety of learning and development platforms
- Possibility to access Internal roles, (International) Short-/Long-Term Assignments
- Context to make an impact through Sustainability and Corporate Social Responsibility projects.