Project Manager - NextGen Integrator Analyst- PSS @ ING Hubs Ro

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 1700 high-performing engineers, risk, and operations professionals.

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies.

Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.

Our tech capabilities remain the core of our business, with more than 1500 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work.

We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

The Mission

Payment & Settlement Services (PSS) is a professional service provider designing, building and operating high quality and efficient payment, settlement and open banking services. We leverage our scalable payments target stack and the expertise of our people, to deliver these services.

PSS owns the generic part of the payments value chain from a Tech, Business and Operations perspective, while the business line owns the segment/country specific parts. This allows us to focus on delivering efficient payments and settlement services. The business line can focus on delivering a differentiating customer experience, levering the services provided by PSS.

The IT Integrator role is part of the NextGen Global Messaging Standards which is the program that facilitates the move to the new ISO XML message exchange standard.

In March 2023, SWIFT began migrating all cross-border and many-to-many payments onto ISO20022. This decision comes after large scale community consultation that took in feedback from a wide variety of stakeholders. The start date of this migration in 2023 is aligned with the adoption of ISO20022 of the Eurozone’s high value payments systems (T2 Consolidation).

The migration started with an incremental switch that allows for a hybrid approach between 2023 and 2026. During this time, banks from all over the world will be able to communicate via SWIFT in both standards.

Your day to day

Even if you’ll start your day from the comfort of your home or drink your morning coffee in our office’s garden, your day will be quite similar when it comes to tasks. Here are your daily responsibilities:

• Promote an agile atmosphere within teams by emphasizing nimble action in service of constant customer focus;
• Working as a partner, you will be in contact with about 5-8 countries on a weekly basis as well as central teams in Brussels or Amsterdam;
• Acting as technical liaison between local countries and central entities;
• Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required;
• Facilitate delivery of features together with the squads, aligning epics and sprints, whether local in a certain country or centrally in Amsterdam or Brussels;
• Coordinate features in order to have all stakeholders aligned and delivery teams streamlined;
• Explore and develop a detailed understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization;
• Advise others on how to design new processes and systems that meet professional standards;
• Facilitate the delivery of the integrated roadmap and escalate concerns or issues to management;
• Contribute to stakeholder engagement through identifying stakeholders, finding out their needs/issues/concern and reacting to these by arranging meetings and events and drafting supporting materials to promote understanding and commitment;
• Delivering basic project governance info with respect to “your” countries so global data and status info can be pulled up in a fast and efficient way on key moments in the project life cycle, enabling the central program to build a global view across 35 countries.

What you’ll bring to the team

• Experience:
  • 5+ years in the banking industry or payments services or as IT analyst with focus on coordination and integration, but also some project management skills;
  • Good knowledge of payments (MT - ISO15022 standard AND MX – ISO20022 standard) and current developments in the market;
  • Good collaboration skills with stakeholders as well as development teams, identification of and communication with stakeholders;
  • Understand complex information, architectures, and system interdependencies. Have a rich and deep understanding of root causes versus symptoms;
  • Be able to learn while experimenting and consolidate new knowledge in order to be shared with others;
  • Open to handle shifting demands and quick to adapt.

• Nice to have:
  • 10+ years’ experience in feature engineering, integration, project management, or customer journeys for the banking industry or payments services;
  • High level technical expertise;
  • Experience with market leading banking software;
• Foreign languages: English (advanced);
• Education: nice to have Bachelor’s Degree (or higher) in an IT related field.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).