Business Analyst – NFR Reporting (2 years contract) @ING Hubs Romania

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 1700 high-performing engineers, risk, and operations professionals. 

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies. 

Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca. 

Our tech capabilities remain the core of our business, with more than 1500 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products. 

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.  

For us, impact isn't a perk. It's the driver of our work. 

We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?  

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

• At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree

The Mission

We are looking for a team player who is enthusiastic to join Service Organization within COO Risk to work as a Business Analyst in the Non-Financial Risk Reporting squad. NFR Reporting squad is the COE for global reporting on non-financial risk data. The squad is also responsible for development and maintenance of IT systems pertinent to NFR data.

The Business Analyst should be able to (collaboratively) solve problems in a structured manner and communicate the solutions in the squad and with the stakeholders.

You will be part of the Reporting capability in Risk Services. You will work together with a wide range of stakeholders inside and outside the squad to identify and solve problems. You will be part of the Business Analyst Chapter, in order to share standards, expertise and skills with Business Analysts that work in other squads.

Your day to day

• As a Business Analyst you focus on identifying and solving strategic problems in the squad.
• These problems often require active collaboration with a wide range of stakeholders. Together with the Product Owner and the other squad members you actively drive the strategic direction of the squad, which focuses on automation and meeting user needs.
• You break features down into stories (story mapping), prepare refinement of stories, write user stories and test the delivered stories.
• You ensure the full workflow lands in the Agile Way of Working we apply at ING, and you work together with the other squad members to ensure full alignment & understanding of the work to be done.
• You support the implementation of solutions that you’ve (co-)created, by communicating about the solution design in a structured manner and by influencing decision making.
• You are clear and to the point, and focus on getting things done.
• You create roadmaps, agree timelines with stakeholders & Product Owner/Product Lead and monitor them closely, pro-actively taking action.
• The Non-Financial Risk, Compliance community is your client base, in almost all countries where ING is currently active. Therefore, staying in close contact with these clients will be an important part of your job.

What you’ll bring to the team

• Experience:
  • 4-6 years’ professional experience with business and/or data analysis
  • Agile Way of Working (Scrum) is preferred
  • Stakeholder management - excellent communicator and able to build bridges between multiple stakeholders. You are able to convincingly put forward your proposals, challenge and convince and are a real team player in reaching broad agreement on the road to follow.
  • Strong analytical skills, ability to deep dive and notice patterns/root causes
  • Understanding of the architecture of a database
  • Ability to translate functional requirements to database terminology 
  • Translating data requirements into well-functioning data models
  • Non-Financial Risk knowledge
  • Dashboard development/refinement experience (Cognos, Power BI, Oracle experience ) would be a plus
  • Able to write queries and test results

• Tech stack/ knowledge:
  • Mandatory: SQL Knowledge
  • Nice to have: Database modelling
• Foreign languages: English (advanced)
• Education: Bachelor’s Degree (or higher) in an Economic or IT related field