Our Teams

Retail Banking Operations

We are here to make sure that ING's Retail customers have a seamless mobile banking experience through our customer service and support teams.

Wholesale Banking Operations

Supporting ING Bank’s wholesale banking operations since 2013. Work in lending, trade finance, financial markets, group treasury and a lot more.

Support Teams

Behind-the-scenes teams that help make the magic happen: HR, Finance, Legal, Compliance, Communications, Business Continuity, IT Support, Facilities and more.

Corporate Audit Services

Essential check-and-balance ensures our processes, measures, and controls are always at the best quality

Finance Services

Performs crucial work on Global Risk and Finance Services, Regional Compliance teams, and financial processing services such as accounting, reporting and reconciliations for different ING locations around the world.

Legal Services

Our team reviews the fine print and makes sure everything is clear and safe to sign for ING’s APAC and NL markets.

Retail Tech

Where banking and software development come together, to deliver the best value and experience for Retail customers around the world.

Data and Analytics

The future is data, and our team of analysts, experts, and modelers work hard to support ING’s journey to become a data-driven bank.

Transformation

They work with robots here (no, not that kind, but close!), among other things. Supporting, transforming, innovating, evolving both from within and beyond ING Hubs PH.

ICSPHI - Expertise Regulatory Operations

Financial Crime and Fraud Prevention

Know-Your-Customer, client risk assessment, continuous customer screening and transaction monitoring. Keeping the bank and the customers safe.

Control Hub

Provides first-line control business control services including control implementation, risk assessments, key control testing, issue and action tracking for various business lines in the bank.