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1-21 of 21 vacancies
Customer Journey Expert CX & Complaints
As the CX & Complaints team, we aim to be there for the customer when our services do not meet their expectations or when something goes wrong. We want to resolve the complaint for the customer and make them satisfied with ING again. Moreover, every complaint is a form of feedback that ING ...
Customer Journey Expert
Financial Markets (FM) is the Bank’s gateway to the professional markets around the world. Our primary function is to service the needs of ING’s clients with products, services and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence ...
Customer journey expert - Salesforce
Your role as Customer Journey Expert (CJE) in the chapter ‘Customer and employee interaction’ is to implement new journeys in our CRM application ‘Salesforce’. You will work on sales journeys that add the most value, you describe requirements, use data, employee feedback and relevant tooling. You ...
CJE / Product Manager - Digital Provider Areas (mobile app) - Trust
Within the tribe Global Digital & Assisted Channels we are working every day on our mobile and web channel to provide our customers with the best digital experience. We have the ambition to be the best digital bank of Europe. Does this spark your interest? Or maybe you have ideas how we can ...
Customer Journey Expert TFS
Transaction Services (TS) is one of ING WB core business lines. We offer a suite of WB products and services to corporate and institutional clients. We are a significant contributor to the growth and profitability of the WB. Our strategy is aimed at ensuring that we continue to support sustained ...
Customer Journey Expert – Business Lending Collateral Management
Are you ready for an impactful role within an international team that works cross-functionally between banking and IT? ING Business Lending covers a total of around 60 billion Euro of lending assets, supporting tens of thousands of Dutch companies, so they can invest and grow their businesses and ...
Customer Journey Expert - WCS PO
Transaction Services (TS) is one of ING WB core business lines. We offer a suite of WB products and services to corporate and institutional clients. We are a significant contributor to the growth and profitability of the WB. Our strategy is aimed at ensuring that we continue to support sustained ...
Customer Journey Expert IV – Delivery Management Payments & Channels
Transaction Services (TS) is one of ING Wholesale Banking core business lines. We offer a suite of WB products and services to corporate and institutional clients. We are a significant contributor to the growth and profitability of Wholesale Banking. Our strategy is aimed at ensuring that we ...
Internship – Customer Journey Expert
As part of our cross-border team, you will work on automating processes using Artificial Intelligence and optimizing our customer journeys. Our Tribe Enterprise Content & Automation is providing global services within ING for Content Delivery, Records Management, Content Interaction&Signing, and ...
Product Owner
Transaction Services (TS) is one of ING WB core business lines. We offer a suite of WB products and services to corporate and institutional clients. We are a significant contributor to the growth and profitability of the WB. Our strategy is aimed at ensuring that we continue to support sustained ...
Customer Journey Expert Commercial Cards
In Tribe Payments NL we work towards giving our customers the best and most seamless Payments customer journey possible, as well as grow our portfolio. To realize this ambition, we are looking for a Customer Journey Expert (product manager), who has knowledge of Commercial Cards, Payment products ...
Customer Journey Expert - PEGA PO Trade
As a Product Owner (Customer Journey Expert), you are a senior Customer Journey Expert with the additional role of a Product Owner (PO) in the Trade department, within Transaction services. You provide a differentiating experience for our customers anytime anywhere at optimal value and ...
Customer Journey Expert / Product Manager for company onboarding processes
Are you a Customer Journey Expert with strong IT-delivery experience and solid eye for detail? Customer Data is part of the Tribe Digital Business Banking domain at ING, providing the capabilities to retrieve, store and validate the data of retail and business customers. It’s a dynamic environment ...
Product Manager (Customer Journey Expert) - Channels at BMG
As a Customer Journey Expert/ Product Manager you will contribute to Bank Mendes Gans staying the bank which provides top notch services and products for our customers in in the area of Netting and Cash Pool. Together with the Product Owner, you lead and improve the end-to-end customer journeys ...
Product Manager (Customer Journey Expert) for Product Area Cash Pool with BMG
As a Customer Journey Expert/ Product Manager you will contribute to BMG becoming the bank which provides top notch services and products for our customers in Netting and Cash Pool. Together with the Product Owner, you lead and manage the end-to-end customer journeys from design to development and ...
Product manager (Customer Journey Expert) for Area Netting at BMG
As a Customer Journey Expert/ Product Manager you will contribute to BMG becoming the bank which provides top notch services and products for our customers in Netting and Cash Pool. Together with the Product Owner, you lead and manage the end-to-end customer journeys from design to development and ...
Customer Journey Expert / Product Manager – Roles & Mandates Business Banking
Are you an experienced product manager with strong strategic development experience and solid eye for details? And fluent in Dutch? Customer Data is part of the Tribe Digital Business Banking domain at ING, providing the capabilities to retrieve, store and validate the data of retail and business ...
OPS Engineer - Windows System Administrator
Bank Mendes Gans (BMG) is a niche bank for liquidity and information management services, providing customized global liquidity management solutions for multinational corporate companies around the globe. BMG serves its multinational client base with an integrated range of liquidity and ...
Commercial Product Manager Accounts
Transaction Services (TS) is one of ING Wholesale Banking's (WB) main business lines. We offer a suite of WB products and services to corporate and institutional clients. We are a significant contributor to the growth and profitability of the WB. Our strategy is aimed at ensuring that we continue ...
Traineeship Retail Banking - April 2025
Allow your talent to flourish and enjoy the best experience in our Retail Banking traineeship. Our Retail Banking traineeship enables you to steer your career in a direction that suits your talent and passion. The 2 year programme allows you to discover yourself through a wide selection of ...
Commercial Product Manager Cash Management
Transaction Services (TS) is one of ING Wholesale Banking's (WB) main business lines. We offer a suite of WB products and services to corporate and institutional clients. We are a significant contributor to the growth and profitability of the WB. Our strategy is aimed at ensuring that we continue ...