Apprenticeship to become a bank clerk

Standing at a counter? Not with us!

You’re not afraid of numbers, dates, digitalization and the world of finance. You have the talent to understand customers and their needs, and you like being there for them. You love finding new solutions to make their banking experience more convenient and can help them personally. If these sentences describe you, then this is the right apprenticeship for you.

What to expect

We’ll do everything we can to help you understand the needs of your customers. And you’ll help us reach our goal of making customers happy! You won’t just be crunching numbers: you’ll be gaining a feel for how to make banking easier. You’ll acquire these skills together with other apprentices and with the help of your experienced colleagues. The latter will always be there to offer advice, and you’ll feel like part of the team right away. You’ll discover the benefits of working in a fair and friendly collaborative atmosphere, where fun is never in short supply.

Theory and practice

During your apprenticeship, you’ll split your time between studies at an occupational school and practical experience with us. In the process, you’ll learn all about:

• accounting, payment transactions and the credit business
• capital formation, investments and the securities business
• customer care, acquisition and loyalty

One more thing: We stay on top of our customers’ needs. We have magnetic attraction to new things – improving methods is our standard business. That’s another thing you’ll learn during the apprenticeship and our additional “Innovation Education” qualification. You’ll learn working practices to help you develop new solutions in a team.

This is what you offer:

• A good record in a general education (e.g. Realschule) or college-prep (e.g. Abitur) school
• Good communication skills and reliability
• A good feeling for dealing with customers

Duration: With a college-prep education (Abitur) it takes two years, and with a general education (Realschule) it takes two and a half years

Location: Frankfurt or Nuremberg, Germany