Analytics traineeship

Client data is the source of extremely valuable information that we can use to make a real difference for our customers. Data helps us to develop products that are optimally aligned with our customers’ needs. This enables us to empower them to stay a step ahead financially in life and in business. Data drives innovation and helps to provide a solid basis for business decisions. We are already heavily data-driven in many areas, but our ultimate goal is for data to be the logical starting point for innovation, product development and client interaction in all layers and all departments of the bank.

In order to accomplish that, we want to recruit true ‘data lovers’: talented individuals for whom data is second nature and who are looking for the optimal way to prepare for a future role as a data scientist or data modeller; people who can show teams across the entire bank just how much is possible with data and then help them to unleash those possibilities.

There are endless applications for data, but we’ve grouped them into four categories that you can tackle as an Analytics trainee:

• Pricing and risk models: Data is indispensable when deciding on our pricing strategy and when analysing and predicting risks, aided by intelligent models.

• Client interaction: In order to continuously improve the service we provide, it is essential that we understand our customers. For example, we can use data to make personalised proposals that help our customers to stay a step ahead.

• Operations: How can we optimise processes for our customers and our own employees?

• Product innovation: Data as an innovation driver in the Wholesale or Retail Banking environment.

You will make a tangible contribution to ING’s exciting ongoing transformation from a traditional bank into a tech company. In the longer term, each of ING’s departments will collaborate with one or more data experts. During your traineeship, you will get plenty of first-hand experience of how that will work. In your rotations, you will be working closely with colleagues on issues that are relevant for them, and developing solutions in cross-functional, multidisciplinary and often international teams. You will have the chance to work with people who are the best in their field, so you will be on a very steep learning curve. And, needless to say, you will be working agile, just like many other departments within ING.

Transition: The Agile way of working is all about self-managing teams that are solely responsible for achieving their team objectives, from start to finish. Collaboration, helping one another to improve and continuous innovation are all key aspects of this way of working

Managers in the Analytics will select the first assignment from a choice of projects with you.

This first assignment gives you a firm foundation and a solid introduction to data science within the bank. For example, you could be working on improving customer dialogues, helping with a pricing project or a predictive model for Risk, or working on people analytics tor HR. Data is everywhere within the bank!

You will formulate use cases and develop them into data science applications. You translate the insights you gain from your cases into solutions, resulting in benefits such as better client interaction, cost reductions or greater process efficiency.

During the first rotation, you will be building relationships with people that will support you in making the right decisions for your second and third rotation later on. You will have plenty of opportunities to build relationships and network. Many trainees choose to do a short-term assignment abroad (Spain, Amsterdam), lasting three to six months, during the third rotation.

One of your rotations can be done in a different track, to give you the opportunity to experience and make impact on our clients, products or processes from a different angle. For example: as an Operations & Change or Retail Banking trainee you can get Analytics experience, or as a Risk trainee you can get a better understanding of our Wholesale Banking business. The possibilities are endless.

The point of being a trainee is to learn a lot, and we offer you every opportunity to do so.

All ING trainees participate in our global learning events. You learn about every aspect of core banking, such as the role of a bank, the bank balance sheet, bank funding, IT processes and risk management. Needless to say, these events also help you to develop your soft skills such as business partnering, stakeholder management and presentation techniques. Furthermore, we offer a broad spectrum of training opportunities that are aligned with your specific development needs. These include training sessions to support your personal growth and development of particular competencies as well as courses to help you develop as a business and banking professional. You decide which kind of training you need in consultation with your manager.

Specifically for Analytics, there are training courses related to coding, visualization, engineering and statistics & methodology.