Product Manager OnePAM Platform team

99.999999 uptime, availability, reliability, zero incidents, fast resolution times, optimizing. Do you take pride in flawlessly running the most important system of the bank, then this is the job for you! We are looking for a Product Manager for OnePAM’s platform team who is not scared of the cloud.

Our Platform Team

Our Platform Team is focused on delivery, monitoring, and support. Here your focus will be on implementing improvements to both the delivery and the monitoring process, as well as providing first and second line operational support for our APIs.

This is what you will do

• OPS Direction: Drive the strategic direction of OnePAM. Make critical decisions that further improve the performance of our services.
• Cloud Transition: Lead the transition from an on-prem system to a multi-deployed cloud-based solution. Reinvent the wheel from an OPS perspective.
• Collaboration: Work closely with all DevOps squads of OnePAM, including teams in Netherlands, Romania, India, etc.
• Team Lead: Your team is located in Amsterdam and consists of 6 engineers. You’ll be the squad’s representative.
• Stakeholder Management: Maintain close relationships with stakeholders, including the OnePAM Platform Product Area Lead, IT Area Lead, architects, peers, users, and consumers.

Together with your fellow Product Managers you will develop the field of product management and help us make even better data-driven decisions.

What you will need:

• 5+ years of experience as a product manager. Or 5+ years of experience as a technical lead or relevant professional experience in an agile environment and wants to further his/her career as a product manager.
• Experience with transformation to Public Cloud.
• Experience in operations of high criticality systems and IT platforms.
• Strong problem solving and analytical thinking. The ability to diagnose and slice ambiguous problems and translate them into well-defined features.
• Enough technical understanding to challenge engineers on their choices and approach.
• Clear communication and prioritization skills to manage the expectations of several stakeholders. Communicating a change of plans or a different expectation does not keep you up at night.
• Challenge the status quo to improve the current situation by experimenting, e.g., with different agile processes and data-driven techniques and metrics.
• Being a team player that is open to the Agile way of working and grow the teams in their continuous improvement journey.

If you tick the bigger part of these boxes, then we are looking for you!

ING is rapidly transforming from a traditional bank into a next-generation digital bank. Trusted data is at the heart of this strategy. Customer expectations and regulatory standards require the highest levels of availability, accessibility, security and quality towards data.

OnePAM is the product that manages the individuals and organizations and their agreements in a standardized way for all ING entities, including retail countries, wholesale- and business banking, etc. OnePAM APIs and events are invoked millions of times a day in all banking processes, ranging from online and assisted banking to regulatory processes and all in between.

We are developing high-speed, high-volume solutions that must be available 24/7. This is the place where you will make an impact on ING’s strategy, serving both retail, business, and wholesale client segments.

Rewards & benefits

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• 24-27 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• 8% Holiday payment

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

• Work Agile, so new ideas come to life faster

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.