IT Domain Tech Lead, Retail Banking Analytics @ ING Netherlands

Within ING, there is ING Analytics (INGA) - a major driving force in its digital transformation of the bank. By creating measurable value for ING and its customers through world-class analytics products and services, INGA helps ING to become a data-driven leader. Among others, INGA delivers call & speech analytics, generative AI in risk summarization, insights into portfolio performance, advanced ESG data insights (commercial purposes), data analytics platforms (cloud and on-premises), and many more. 

The Domain 

The purpose of RBA (Retail Banking Analytics) is to drive advanced data analytics capabilities across overall Retail markets. All the use cases are divided into three main areas: lending, personalisation, and pricing. In each of the areas, there is a variety of products, e.g., recommender engine for campaigns, mobile customer churn, mortgage and landing pricing, and many more. In the coming years, RBA has the ambition to grow its offerings, and the team drastically. Therefore, we need to prepare the engineering landscape for such a load! 

Roles and Responsibilities 

We are looking for a Domain Tech Lead to join us in Amsterdam. In this role, you will be responsible for the products, architecture, and establishing the way of working and culture in your domain. Among others, you will be responsible for the co-creation of the RBA product roadmaps, establishing a “fast path to production”, steering the vision on components & architecture, ensuring tech implementations are according to the best practices and in respect of ING’s tech landscape, creating centralized domain knowledge, domain culture, and mentoring other (squad) Tech Leads. 

We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills. We hire people based on an evaluation of their potential and support them throughout their time in Amsterdam. Come join us! 

How to succeed 

Minimum qualifications 

• Bachelor's degree or equivalent practical experience. 

• Excellent communication and stakeholder management skills, capable of working collaboratively in a semi-remote, globally distributed team.  

• Demonstrated knowledge and strong understanding of relevant technology and product life cycles. 

• Hands-on experience building complex data pipelines (e.g., in Apache Spark)

• Strong programming skills in e.g., Scala, Java, Python, or Go.

• Solid understanding of DevOps practices including Git, CI/CD, monitoring, and observability (ELK stack)

• Strong understanding of container-based platforms and tooling including Docker. Familiarity with Kubernetes and/or OpenShift.

• Experience in designing complex IT landscapes (including governance, standards, and methodology). 

• Knowledge of software and data engineering best practices. 

Preferred Qualifications 

• Curious mindset; you are collaborative and passionate about helping others to grow and improve. 

• Experience with team supervision and guidance through coaching and mentoring. 

• Experience in working in the banking sector is a plus. 

• A customer-centric mindset, and capability to find the perfect equilibrium between strategic planning and practical execution. 

Rewards and Benefits 

We want to ensure you can strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm. 

The benefits of working with us at ING include: 

• 24-27 vacation days depending on contract. 

• Pension scheme. 

• 13th month salary. 

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary 

• 8% Holiday payment. 

• Hybrid working to blend home working for focus and office working for collaboration and co-creation. 

• Personal growth and challenging work with endless possibilities. 

• An informal working environment with innovative colleagues. 

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and business. Do you want to work at the cutting edge of what’s possible while ensuring you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse, and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.