Stories Customer Journey Experts Providing our customers with the best possible experience, anytime and anywhere Pallav Jha | Customer Journey Expert & Product Manager at Retail Bank Netherlands The process to get from a concept to something that works for our customers is infinitely fascinating Read more Irene Ribot | Customer Journey Expert | Squad Digital and Client Development ING aims to be the best digital bank. That includes offering accessible, intuitive digital payment methods Read more Shashank Jhawar | Customer Journey Expert and Chief Product Owner I wouldn’t want to miss the big shift we’re heading for in trade finance Read more Cecile Botden | Customer Journey Expert at Daily Banking Even small changes to our services have a big impact Read more Lianne Tollenaar | Customer Journey Expert, Tribe Assisted Channels We help our customers with increasingly intelligent systems Read more Twitter LinkedIn E-mail Whatsapp
