Product Manager for Business Lending NL

This is a role in a complex environment with many internal and external stakeholders and where there is a lot of room to develop for somebody demonstrating a proactive, self learning approach.

The team

This team is responsible for managing the commercial product needs of Business Lending NL. Within the Product Management & Systems team you work together with multiple combined Business and IT teams focusing on our Products and Account Engines. The market in which you will work is a professional and heavy regulated market. This requires continuous knowledge gathering and understanding of the market infrastructures and practices, developments, regulations etc. The teams operate from Amsterdam, but have a global reach with engineers residing in Romania, The Philippines and India.

Role and Responsibilities

As Product Manager you are delivering and developing with other Product Managers, Customer Journey Experts and IT the products as the centre point between the market, clients, sales and other internal parties such as Credit Risk, Finance, Compliance and IT. You will be part of the team working on the Products of ING Business Lending and the underlying system of records for those products.

Project management, business analysis work and working with IT to really make it happen form an integral part of your daily operations. You will be responsible for:

• Driving the full product lifecycle; iniatie ideas for new producrts, phase out old product, improve existing products, etc.
• Communication around our products towards stakeholders and users.
• Taking ownership of risk management related to our products.
• Day to day handling of questions and requests related to our products.
• Identifying and resolving process / system improvements to enhance customer experience and team productivity.
• Continuously liaising with involved stakeholders.
• Contributing to our product management vision, plans and execution.

A big challenge? It certainly is! That is precisely why we are expanding. You are going to make the difference for the Business Lending clients!

Why should I become a Product Manager at Tribe Business Lending?

Tribe Business Lending has a full roadmap for the coming years! We are working hard to align our processes and proposition with the brand-new service model for our Business Lending clients in the Netherlands. We are also working hard to build our dream journeys in the target system landscape so that our colleagues can help our clients even better. At the same time, we are working on eliminating old systems and applications that no longer meet today's requirements. Finally, we notice enhanced pressure from legislation and regulations that we must secure in our processes.

About you

You have an enthusiastic and proactive attitude; you want to make an impact and see results. You are curious, have a hands-on mentality and are eager to learn. In addition, you enjoy working in an international team and like a challenge. You have a passion for IT delivery, data, client improvement and you are interested in the financial sector.

• 3+ Years of experience in a banking environment.
• Master’s degree (preferably in Business Administration, Finance or Economics).
• You are analytically strong and can structure complex problems. Furthermore, your analysis gives a clear view on potential for improvement and out-of-the-box thinking comes natural to you.
• Hands-on experience in agile delivery methodology.
• You have affinity with IT.
• Proactive and eager to (further) build up knowledge of the Business Lending products, IT Landscape and market.
• You strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment.
• You are a naturally collaborative person who listens and invests in others to achieve common goals.
• You love to challenge the status quo and are eager to propose creative solutions to problems.
• You are solutions oriented, capable to explain complex topics in an understandable way.
• Strong focus on execution and delivery – getting things done mentality.
• Ambitious and enthusiastic mindset to further strengthen our product proposition and delivery.
• You speak and write fluent Dutch and English and have current residency in the Netherlands.

Rewards & benefits  

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

• A salary tailored to your qualities and experience
• 36 or 40 hour workweek
• Individual leave: 24+2 individual holiday days based on 36 hr workweek
• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
• CSR days: up to 2 days per year to actively engage in society by volunteering
• 13th month salary
• 8% Holiday payment
• Individual Savings Contribution (BIS), 3.5% of your gross annual salar
• Mobility card
• Attractive pension scheme
• Hybrid working to blend home working for focus and office working for collaboration and co-creation

Want to apply directly?

Upload your CV and motivation letter by clicking the “Apply” button. 

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.

About us 

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!