Finance Business Advice Retail Finance

Global Retail Banking Finance is looking for a Senior Finance Business Advice colleague. The Global Retail Finance team consists of 16 Finance professionals, all with their expertise and generally with 5+ years of experience at various levels of the organization. The team is primarily a Management Accounting & Advice department and is characterized as a horizontal and flexible organization to adapt to the changing environment and priorities.

Purpose of the job

In this role, you will enable actionable, data-driven insights across three Retail Banking Pillars (Private Individuals, Business Banking, and Private Banking & Wealth Management), reporting to the Head of Retail Advice CoE. Your work will directly influence strategic decisions, shaping business outcomes and driving growth.

As the enabler of critical commercial KPIs, you will ensure that Global and Country business leaders are equipped with valuable insights that highlight our progress towards key strategic goals, as presented during the recent Capital Markets Day. You will have the opportunity to dive deep into data, identify trends, and help business teams turn insights into action.

With a small but impactful central Finance team, this role requires excellent interpersonal and stakeholder management skills. Given the senior stakeholders of the department (up to the Board level), values such as taking ownership of responsibilities and quality control are clearly embedded within the culture of the department.

Key result areas

• Drive the success of our strategic goals by shaping and developing commercial KPIs for 3 Retail Segments and ensuring that qualitative insights are embedded in all relevant deliverables to senior management.
• Actively guiding business stakeholders by equipping them with tools, insights, and frameworks that enable them to better understand, assess, and achieve their goals.
• Setting up peer group analysis per country.
• Work closely with diverse teams to broaden our data insights available for the 3 segments within Retail Banking, ensuring data informs business decisions.
• Supporting with the continuous enhancement of the executive Quarterly Performance Report which should remain relevant and continue to be the preferred document to track how a country is delivering on all key metrics as defined by the respective business owners.
• Involved in the development of product dashboards and KPIs that empower product teams with key insights and performance metrics.
• Continuously review reporting processes to reduce manual intervention, ensuring a single source of truth to all stakeholders.

How to succeed 

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. 

Furthermore, you have:

• Current residency in the Netherlands
• Master’s degree in Finance, Economics, Business, or STEM.
• 7+ years of relevant experience in Finance and exposure to Retail Banking.
• Proficient in technical and data visualization tools (Excel, PowerPoint; think-cell experience is a plus).
• Knowledge of Retail Banking.
• Strong stakeholder management skills, with the ability to build and maintain relationships across diverse teams and seniority levels.
• Demonstrable ability to perform in a high-pressure environment where quick turnarounds on complex topics are the norm rather than the exception.
• Proven ability to connect data insights with business strategy, translating complex analyses into actionable recommendations.
• Skilled in creating impactful presentations and delivering compelling narratives tailored to stakeholder needs.
• Analytical and data-driven, with critical thinking skills to challenge assumptions, solve problems, and identify opportunities.

Rewards & benefits  

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

• A salary tailored to your qualities and experience
• 36 or 40 hour workweek
• Individual leave: 24+2 individual holiday days based on 36 hr workweek
• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
• CSR days: up to 2 days per year to actively engage in society by volunteering
• 13th month salary
• 8% Holiday payment
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• Mobility card
• Attractive pension scheme
• Hybrid working to blend home working for focus and office working for collaboration and co-creation

Want to apply directly?

Upload your CV and motivation letter by clicking the “Apply” button. 

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.

About us 

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!