Software Asset Management & Cloud FinOps specialist

Location: Milan (hybrid)

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world.
‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.
Do you think you are "a step ahead"? Apply now!

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

· Super flexible smart working

· Competitive base salaries and performance based bonuses

· Diverse cultures & Innovative mindsets

· International Environment

· Commitment to sustainability

· Lots of training development opportunities to help you grow

· Lots of moments dedicated to physical and mental well-being

· A special day off when it is your birthday: we call it #doyourbirthday!

· And of course we can’t forget: free water & coffee at the office!

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.

This role is responsible for CIO Office team in TECH department about coverage of maintenance, licenses and services of ING Software and Hardware infrastructure.

It consists to monitoring, analyze, forecast and reporting costs from SAM (Software Asset Management) and FinOps prospective.

Support CIO Office, TECH and Bank initiatives and processes as continuous improvement following ING policies.

Key Responsibilities:

Management of IT budgeting and forecasting activities, communication and reporting, including actual vs budget/forecast (monthly/quarterly/half-yearly/annual) about maintenance, licenses and services.
Management of licenses, maintenance of applications, devices and in particular about multi-cloud services, with responsibility for managing efficiency and cost reduction initiatives.
Management of purchase orders and relationships with external suppliers, monitoring of them and related reporting activities.
Produce reports and dashboards for CIO, TECH Management, Tribes and ING Areas by collecting, analyzing and aggregating data as Showback costs distribution in order to increase awareness about the resource usage.
Support to the preparation of Business Cases and contributor to saving initiatives; where possible coordinate a worktables about continuous resources optimization.
About SAM and FinOps ensures timely and constant compliance of IT processes with policies, guidelines and mandatory controls, measures their performance and promotes improvement actions.
Multicloud services monitoring and analysis about costs and possible saving actions to be promoted.
Local SAM about global licenses management process.
Supports TECH Management about defining and maintaining the IT risk management roadmap updated.
Promotes continuous improvement actions and facilitates management decision-making processes through data analysis, in particular from cost prospective.
Supports the CIO Office Manager about coordinating team activities; assigns tasks, ensures execution and compliance with deadlines, keeps CIO and TECH management updated on progress.
Support infra team about Hardware inventory managing and Lifecycle planning and costs
Support TECH teams about contracting of services, maintenance and licenses; in particular about costs aspects but also DORA decision tree and IT Security Requirements.

Educational Qualifications:

5 years degree in computer engineering, industrial automation
High school diploma from technical institute

Technical, Language and other Specialized Skills:

General management skill in order to achieve goals and objectives
Understand and demonstrate proficiency in workplace activities
Excellent planning, decision-making, problem solving skills
Excellent communication, delegation, motivation, conflict resolution and empathy skills
Good knowledge about ING processes and Policies
English B2
Team working

Soft Skills:

Ability to interact work of relate effectively with people
Strive for quality
Fact based approach
Open minded
Stakeholder management

Working Conditions: Full time

Duration: Permanent