Labour Relations Officer

Job Description:
The Labour Relations Officer provides full leadership and supervisory responsibility on all labour related activities, like handling the relationship with trade unions, advise on matters related to labour law and banking collective agreement, support in the management of disciplinary procedures and any legal disputes in close cooperation with external labour law consultants, analyze in depth labour law updates.

Key Responsibilities:

• In this role you will support the Head of HR and the organisation in the following activities:

• Plan, develop, implement and evaluate human resources and labour relations strategies including policies, programs and procedures to address organization's human resource requirements

• Implement the organization's employee relations framework

• Manage the relationship with Unions

• Perform complex, legal or exceptions case management (e.g. (returning) long term absence, grievances, …)

• Communicate on (changing) CLAs

• Coordinate employee and labour relations programs to ensure compliance with policies and practices

• Manage projects that are a direct result of (new) CLAs (e.g. change in work rosters) and/or projects to support the business (e.g. restructuring, new ways of working, ...)

• Negotiations and dispute resolution with employees, unions, employer bodies, government agencies, labour relations authorities, and other agencies to protect the organization's interests

• HR employee life cycle events and processes

• Advise internal stakeholders and employees on the interpretation of human resources policies, compensation and benefit programs and collective agreements

• Negotiate collective agreements on behalf of employers or workers, mediate labour disputes and grievances and provide advice on employee and labour relations

• Administer severance programs, including, where required, provision of severance quotes and cost benefit analysis. Key Capabilities/Experience

• Knowledgeable on organization and management principles, HR functional areas and market practices

• A proven change agent with a strong results orientation, determination, and tenacity, injects pace and focus

• A team player, with strong communication, collaboration, and stakeholder management skills

• Excellent interpersonal and influencing skills, with the courage to take a stand when necessary

• Self-aware, with impeccable values and personal gravitas

• A commercial and strategic mindset coupled with strong execution skills

• Very good analytical and problem-solving skills

• Demonstrated ability to drive and execute change in terms of work deliverables and culture

Personal Profile

• Bachelor / University degree in Law, or Economics

• At least 7+ years of work experience in human resources field with relevant professional background as Labour Relations Officer in a complex and international environment

• Used to work in a matrix organization

• Work experience as Labour Relations Officer in banking/financial services and knowledge of corporate banking business is a plus

• Understanding of HR as well as the drivers of Banking business

• Excellent written and verbal communications skills in English

• Advanced user of MS Office (especially Power Point and Excel)

Working Conditions: Full time

Duration: Permanent

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. ‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it. Do you think you are "a step ahead"? Apply now!

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• Super flexible smart working

• Competitive base salaries and performance based bonuses

• Diverse cultures & Innovative mindsets

• International Environment

• Commitment to sustainability

• Lots of training development opportunities to help you grow

• Lots of moments dedicated to physical and mental well-being

• A special day off when it is your birthday: we call it #doyourbirthday!

• And of course we can’t forget: free water & coffee at the office!