Regional SPoC for Global HR Assets - replacement contract

We are looking for you, if you:

• Have relevant experience and proven track record in HR IT systems in an international context, including project management experience,
• Have knowledge of HR global applications; specially Workday (foundation process) and Data Lake environments is highly desired,
• Are able to steer within a complex international environment and organisational structures, being capable of driving delivery by influencing others, coordinating countries and applying Agile methodology,
• Have excellent English communication skills and ability to craft recommendations into the business language of the relevant stakeholders,
• Are able to speak confidently on technical subjects and system functional and non-functional configuration, managing a large and complex stakeholder map,
• Have a high degree of personal motivation, resilience and the ability to work in a high pressure environment,
• Have results orientation as evidenced by a track record of delivering solutions which routinely exceed the business process expectations,
• Have strategic orientation: ability to understand the business context in which the system solutions are being developed and designed to ensure alignment with relevant overall strategic, data management and IT strategies,
• Have collaboration and influencing skills: demonstrate ability to build meaningful relationships in a large and complex enterprise across functions, levels and geographic borders.
• Are open to work under a replacement contract.

You'll get extra points for:

• Good understanding of change management principles, business process outsourcing operations, performance indicators and relevant HR experience are a plus,
• Tertiary education, preferably at Masters level,
• At least 5 years of relevant working experience.

Your responsibilities:

• Manage demand from countries and drive change management process for Global HR systems (Workday, Learning apps, Data Lake etc), in order to maximise business value,
• Collate and conduct initial analysis of change requests, ingestion requirements and ETL jobs  according to defined processes; conducting interviews to support the diagnosis of underlying issues,
• Provide a high quality input to the Product Owners to be able to process the change requests in an efficient and effective way,
• Prepare and write change requests in such a way that it covers the requirements of the country, and is well understood by the Product Owner and implementation teams,
• Engage with the countries to get to a forward looking view (at least 6 months ahead) on the change demand, moving away from ad hoc change requests,
• Making sure countries stay in line with Global standards as much as possible, only deviating on the basis of legal or regulatory requirements,
• Identify improvements to products or services that best meet user requirements, using personal expertise to propose improvements on integrations and process configuration.

The role naming convention in the global ING job architecture will be “Consultant III”.