Process Mapping Specialist

We are hiring a Process Mapping t Specialist to strengthen our Expert team, who will help us to improve organization’s performance management by designing & modelling business processes in ARIS mapping tool. Also, to ensure that business processes are understood, documented and implemented in line with ING standards, existing policies and regulatory requirements. The main responsibility is to design business processes using ARIS diagrams following the internal conventions and maintain them up to date.

Responsibilities:

Design and maintain end-to-end existing and new processes according to internal requirements
Map the internal banking processes in ARIS tool following the internal standards and conventions
Support the creation and regular maintenance of workplace instructions in line with the processes designed
Cooperate with other departments and specialist such as Subject Matters Experts and Process Leads across the organization
Clarify operational risk and mitigate measures in process maps in ARIS
Identify potential gaps and highlight possible optimization and process improvements
Organize regular meetings to review the mapping progress to meet the deadlines
Identify opportunities for continuous improvements within the team
Way of working in line with Agile rituals

Personality requirements and skills

At least 2years of working experience; Process management skills would be advantage
Effective communication and active listening
Ability to understand business needs from various stakeholders
Customer oriented and customer need focused
Keen for new experience, responsibility and accountability
Able to work independently; detailed oriented
Knowledge of ARIS Process Modeling Tool is an advantage
Knowledge on relevant banking products, processes and bank systems
Knowledge of BPMN 2.0 standard is an advantage
Experience from corporate environment is an advantage

Wage (gross)1 640 EUR/month

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

We offer you a bunch of great benefits

Friendly working environment

You build your own working day - flexible working hours and work from home
Daily working time: 7hrs 45min instead of standard 8hrs
Daily refreshments - coffee, fruits, drinks
Fully equipped gym accessible 24 hours / 7 days per week
Game room with unlimited access
Modern designed coffee corner and terrace with the grill spot

WellbeING

Sick leave compensation: up to 80% of the monthly salary
Life insurance contribution: up to 22,14 EUR/per month
3rd pillar contribution: up to 3% from your monthly salary
24/7 external mental health support
Learning opportunities: internal and external learning programs
Regular teambuildings, social events and communities

YOU/family/friends time

Extra 3 PERSONAL days per year
Extra vacation days: up to 10 extra days/per year
We welcome your ING-positive friends: referrals starting from 1000 EUR
150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks

Yearly bonus based on your performance and company’s results
Cafeteria points: 50€/month (600€/year) - Multisport card, Alza, Zalando, Cinema City, etc.
Green benefit – reimbursement for eco-friendly products or services up to 300 €
Home office contribution: 20 EUR/per month
Discounts from our and your favorite stores: up to 30%
Warm welcome package for your fresh start
Pet friendly office

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