Organisational development consultant

Background

The purpose of the COO Tech domain is to: Elevate transparency and control over which IT products and services are delivered and consumed throughout ING in a standardized manner, leading to faster, more cost-efficient, and increased usage of our growing technology platform.

The top structure of COO Tech consists of four subdepartments, with several teams operating under their leadership: 1) CTO Development & Support, 2) Change & Transformation, 3) Product & Service Management and 4) Reporting & Insights (CDO).

You report hierarchically to the Lead CTO Development and support

Key Responsibilities

The Organisational Development Consultant is responsible for:

• Supporting the CTO in his strategy execution and development of the CTO organisation
• Managing the CTO governance processes, including the ownership of the overall ITIL framework

As Organisational Development Consultant you will focus on Strategy Support and execution in three main areas:

• Support the CTO in decision making, and take on assignments on behalf of the CTO (e.g. preparing board / MT documentation)
• Coordinate strategy development and execution on internal business processes, organization (e.g. Must Wins, RfAs) and people (e.g. workforce strategy, staffing levels)
• Ownership of overall ING Tech governance (meeting charter, ITIL framework etc.

Requirements

Experience:

• 5-10 years’ experience in management/strategy consultancy (IT, business, or strategy)
• A demonstrable understanding of technology and operations in banking - Having in-depth knowledge of CTO departments, products, and network
• Working experience abroad is a plus

Skills:

• Strong data analysis, strategic frameworks, and technical problem-solving skills
• Can push things forward in a consistent and constructive manner.
• Results-oriented and stress resistant, eye for detail and fact based - Ability to create buy-in and engagement at all levels of the organization
• Proven ‘trusted advisor’ to senior management
• Excellent level of English, communication, and presentation skills

Education:

• Master’s degree and relevant certifications

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.html
 

The benefits of working with us at ING include:

• 24-27 vacation days depending on contract.
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues
• Work Agile, so new ideas come to life faster
• Having fun in an open and honest working environment

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse, and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.