IT Business Analyst API @ ING Hubs Romania

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 1700 high-performing engineers, risk, and operations professionals. 

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies. 

Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca. 

Our tech capabilities remain the core of our business, with more than 1500 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products. 

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.  

For us, impact isn't a perk. It's the driver of our work. 

We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?  

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

• At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree

The Mission

The core banking domain is at the heart of banking, it contains the back-office fulfilment engine which performs the account management function for the core products of the customer (such as savings, current account, deposits, payments, and investment products). The Core Banking domain is responsible for the development, maintenance, and support of several countries in Europe such as Italy, Spain, Romania, Germany delivered as a set of global services.

As a feature engineer within the core banking domain, you will be responsible for understanding business requirements, finding implementation options together with a developer and present the solution to the business.

You also need to understand business requirements from different banking areas and can collaborate with other senior engineers, architects and feature engineers and are able to influence and steer design decisions within the application.

We are currently looking for a senior feature engineer for our AMS API squad, which develops a REST API solution for the ING global standardized core banking interface, with the purpose of exposing all the capabilities from the core banking to the upstream platforms (“consumers” applications).

As a feature engineer within the AMS API squad, you will be responsible for understanding business requirements, finding implementation options together with the architects to deliver a global product, so all the countries can easily implement and use it locally.

You also need to conduct requirements and design workshops independently and present the solution to the business.

You are the feature engineer we are looking for if you have a good knowledge of banking business processes/products, technical background, and experience in designing APIs.

The ideal candidate has 5 - 7 years of experience in banking industry, plus the technical skills that will help him/her perform in this role.

Your Day-to-Day

• Interpret and clarify requirements and refine the product backlog
• Design multiple technical solutions and validate the best one with the architect
• Design and implement robust RESTful APIs to support various applications.
• Design and implement reference schemas for each type of event/message to be published by the corebanking
• Transform complex requests into alignment proposals​ and get the agreement on the final solution from all the consumers​
• Document APIs including usage guidelines and best practices, maintain and update the documentation as changes are implemented
• Analyse processes and work with business owners and end users to ensure the system correctly models their latest process
• Understand and translate complex business needs / requirements into functional specifications
• Handle a request end-to-end: refine requirements, business process definition and design sessions with decision makers (product owner and/or his representatives), system owners and end users, under minimal supervision and guidance
• Ensure the quality of the product and consider non-functional requirements (security, performance, availability, or scalability).
• Manage quality assurance processes to ensure submitted development work meets requirements
• Build, optimize, and automate processes - analyse dependencies, predict consequences, and identify areas for improvement
• Deliver training, documentation, and technical support for the developed products/solutions
• Participate in daily agile ceremonies with in-house and external developers to help ensure that work in progress will meet requirement goals
• Collaborate with developers to adapt solutions to the existing environment 
• Create automated functional tests for user stories and SMOKE. Build and execute (automated) functional and integration tests and (automated) user acceptance and production tests

What you bring to the team

• Experience: The ideal candidate has 5 - 7 years of experience in banking industry, plus the technical skills that will help him/her perform in this role
• Tech stack/ knowledge:

• Mandatory:

• Good knowledge of banking business processes/products
• Knowledge of REST API 
• Experience with industry best practices for API documentation and design
• Experience with API documentation tools such as Swagger
• Strong analytical capabilities, methodical thinking, and problem-solving skills
• Decision-making, conceptual thinking
• Ability to manage a global product in an international context with multiple clients.
• Experience with global products aligned to multiple stakeholders’ requirements
• Adaptability to multiple clients’ requirements
• Knowledge and best practices of security, audit, IT architecture
• Fluency in English it is a must

• Nice to have:
• Experience with core banking technologies
• Basic knowledge of release management
• Experience with Azure Devops or Gitlab are considered a plus
• IT Landscape and software development lifecycle knowledge (experience of working with an agile methodology would be an advantage)

• Foreign languages: English (advanced)
• Education: nice to have Bachelor’s Degree (or higher) in an IT related field

We need your proactive mindset and communication skills. We depend on your abilities to speak and understand the English language, and we count on you being customer-focused and self-organized.

You also have strong analytical skills and logical thinking. You must be able to think strategically, see the bigger picture and question everything.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).