Head of HR Japan

JOB OVERVIEW

Based in Japan.  Overall responsibility for the HR function in Japan.

Reports to: Regional Head of HR functionally, and Country Head of Japan hierarchically.

KEY RESPONSIBILITIES

• Timely delivery of all cyclical HR activities in Japan, including performance management evaluations, talent reviews, promotions nominations, pay reviews etc. in collaboration with regional HRBPS and COEs,

• Execution of intradepartmental staff transfers, effective and seamless collaboration with the TA Team (including contract generation and onboarding activities),

• Management of employee issues including grievance handling,

• Local roll out of Learning & Development and DIB initiatives, and other staff engagement initiatives as required, Communicate key HR messages to the Japan leadership team and Japan employees in a timely manner,

• Provision of local HR services – maintain HR information system, payroll and benefits administration, regulatory and tax reporting, regulatory and management reports (Key Risk Indicators, staff movement),

• Ensure all local human resources policies and procedures are up to date and adhere to local regulation,

• Work regional P&R to ensure Japan benefits are aligned with our market positioning and the APAC region,

• Local input (including testing) and on the ground support in regional change projects, as required,

• Responsible for local HR related services contracts with vendors and intragroup,

• Responsible for taking the lead for all local HR related Non Financial Risk (NFR) activities,

• Responsible for HR data quality for the country,

• Responsible for HR budget and HR BCP in country,

• Maintain a close working relationship with internal and external stakeholders (regulators and vendors). Also ensure compliance with control standards according to local regulatory requirements and ING Group guidelines,

• Support Communities of Expertise in developing new people solutions and look for ways to streamline and improve existing processes (including payroll model, CPS optimization, digitization of records etc.)

• Proactive engagement with regional colleagues.

REQUIREMENTS

• Minimum 10 years of experience in senior HR roles obtained from similar international financial services organizations
• The incumbent is expected to be knowledgeable on organization and management principles, HR functional areas, industrial relations, local labor laws and market practices in Japan.
• Demonstrated experience in operational excellence,
• Good understanding of data analytics, ability to interpret data,
• Experience within an international, matrix led organization,
• Ability to work with the business to execute HR strategy and agreed initiatives,
• Ability to operate independently as a control function,
• Demonstrated ability to drive and execute change in terms of work deliverables and culture,
• Self-aware and a leadership style with a strong focus on people development,
• Strong communication and stakeholder management skills.