Global FCFP Learning Professional

We are looking for you if:

• You have tangible knowledge of learning theories, instructional design models & innovative learning solutions.
• You have good AML/Financial Crime/Compliance knowledge.
• You have project management skills.
• You have excellent written, verbal, and interpersonal communication skills.
• You are a great team player and capable networker in complex international environment.
• You are fluent in English.

Your responsibilities:

• contribute to the development of FCFP (Financial Crim & Fraud Prevention) staff by setting up and maintaining learning curriculums linked to the career paths of the various job families within FCFP,
• assess learning needs and drive content creation for multiple learning modalities as defined in the yearly learning plans,
• drive and develop learning content such as instructor led learning solutions, VILT, webinars, video’s, podcasts, E-learnings
• manage cross functional projects for FCFP within the COO Academy around learning and development of (future smart) skills, e.g., projects like setting up learning programmes for the building of new teams or migrations to other locations, setting up requirements for learning dashboards etc
• work with (global) stakeholders in various domains within 1st, 2nd or 3rd line of defence, ranging from Front Office to Operations to Global Expert teams.

Information about the squad:

The COO domain contributes to giving customers a superior experience and putting sustainability at the heart of everything we do. 

The COO Academy provides a comprehensive learning platform designed especially for all professionals working in the COO domain. My COO Academy is dedicated to supporting all COO employees in their growth and development.  Whether you're involved in transaction processing, Financial Economic Crime/KYC Fraud, Analytics, Change & Transformation, Customer support, or any other operations function.

Our purpose is “We make the difference by enabling an environment that inspires our COO employees to grow and develop themselves into highly skilled & engaged teams which are fit for the future.” 

Our strategy is to bring learning to life. We combine strong curriculums with a practical and flexible learning approach. Our learning experiences contain on the job assignments, collaboration, and self- paced learning activities. Always easy, engaging and rewarding. The role naming convention in the global ING job architecture will be  "KYC Process Design & Control”