eServices Processing Specialist (Financial Markets)

Financial Markets (FM) eServices is a department within Financial Markets (FM) as part of ING Wholesale Banking. Spread across Amsterdam and Bratislava, eServices provide services to financial markets clients worldwide. The aim of FM eServices is to facilitate global market access on trading venues while maintaining operational compliance through coordinated market relationships, business process configuration and controlled access, thus enabling and supporting compliant markets. FM eServices apply ING’s One Agile Way Of Working (WoW) principles.

As an eServices Processing Specialist, you will be responsible for the following:

• Execution of daily activities to enable clients and their products on electronic trading venues, including onboarding clients, maintaining their compliant venue set-ups, and offboarding;
• Ensuring a compliant and secure access of internal clients (aka traders) to electronic trading platforms;
• Cooperation with colleagues in financial markets to deliver the best service and effectively manage the relationship with our internal and external clients and stakeholders;
• Identification, analysis and resolution of operational issues related to client and product enablement on trading venues;
• Continuous improvement through bringing and implementing bold ideas leading to increased efficiency, sustainability and resilience.

Who are we looking for?

Our new colleague is an inspiring, energetic, and approachable individual, demonstrating the following behaviors:

• Team player and self-steering individual;
• Proactive work attitude with hands-on and how-to mentality;
• Client-centric mindset and effective rapport-building skills to enable an effective cooperation;
• Data-driven decision-making and analytical skills;
• Cooperation with people of different seniority levels and cultural backgrounds;
• Bespoke presenting and communication skills, tailored to different departments and seniority of counterparties and stakeholders.

Competencies and experience

• 3-4 years previous experience in a multinational company, preferably a financial institution. Previous experience in financial markets is a big advantage;
• Skilled in MS Office tools, mainly Outlook and Excel;
• Fluent and confident in English (minimum B2 level, written and spoken);
• Demonstrable experience in client communication;
• Demonstrable presentation skills.

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.