Department PA - WB Transformation Office

Who are we looking for?

A highly organized, delivery-oriented, all-round Personal Assistant for the department. Someone with a broad range of PA experience for different departments and parts of ING and/or other companies. Someone who embraces change in a fast-paced, dynamic and international environment and can easily switch from 1 task to another, set priorities. You will not be working just for 1 MT member of WB TO, but will support a few senior managers as PA, as well as support activities in the Strategy, Support & Control team.

Your work environment

You will work directly with the Head of the Strategy, Support & Control team and be part of that team as well. This team consists of Business Management, Strategic Projects, Risk& Control and Support. The Chief Transformation Officer is an MBB-1 member and reports into the Management Board of ING, that means that the WB TO department is key in the WB Strategy, KPIs and global WB organization.

Your role

We are looking for an energetic and experienced Personal Assistant for the full department, as you will be supporting several senior managers/MT members WB TO. In order to effectively support them, you need to demonstrate strong time management skills as well as strong communication skills. The challenge in this role is to manage the day to day schedules of all with great energy and effectiveness, to ensure your senior managers can focus on their most important and relevant tasks, whilst delegating effectively all other tasks. Ability to achieve good cooperation between people/teams is crucial for the success of this position.

Next to this, as WB TO and your senior managers are working close to WB MT and MBB, this will require more sensitivity to topics and a high level of confidentiality in your day to day business.

Your responsibilities

• You schedule and coordinate the (digital) meetings, including preparation of agendas, distribution of meeting documents
• You embrace the new way of working in hybrid mode,  but with a strong preference of physical office presence 3 days of the week
• Diary management - on a day to day basis scheduling appointments and pro-actively managing the diary. Assessing priority, sensitivity and purpose of appointments
• Operating a range of administrative activities. Taking care of the administrative handling of new staff/transfers/leavers/expense management
• Make all travel and accommodation arrangements

About you:

• You have excellent PA knowledge of how ING works, >5 year
• You have similar PA work experience in an international environment
• You have strong communicative skills in both English and in Dutch
• Knowledge of systems such as Workday, UAM, iBuy is a pre
• Fluent MS Office skills (Outlook, Excel, Word and PowerPoint)  and MS Teams
• Eye for detail, service oriented, accurate and approachable.
• Good organizational skills and structured way of working; exceptional follow through, focus and attention to detail
• Good problem-solving skills, active listening, time management, continuous learning
• A ‘can do’ mentality, proactive, resourceful and willing to go the extra mile
• Excellent interpersonal and networking skills, combined with high cultural sensitivity in order to work in a highly diverse environment
• High level of confidentiality, working with senior management of ING

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues
• awarded.

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button. Please note, multiple interview steps involving various business stakeholders will be part of the selection process.