Chapter Lead Engineer – PSS

We are looking for a passionate and inspiring IT Chapter Lead for the department of international payments with extensive experience in Java/Spring development.

The Team

Your Chapter consists of fellow engineers working in several squads within the IT Area. Together with your Chapter, you guarantee the required knowledge within the IT Area. You do this by jointly investing in

knowledge of the Java and DevOps fields, for example by:

• Organize knowledge and demo sessions
• Attend relevant and/or interesting conferences in your field together with the Chapter
• Working together with your Chapter on relevant IT issues within the bank (with the aim of knowledge development)
• There is room for innovation. Quality comes first and the customer is central to all activities.

The DevOps squads within ING Bank use the Scrum methodology and a far-reaching Agile Way-of-Work. This puts ING Bank at the forefront of the working method used for designing, building, and testing applications, as well as the process of commissioning, managing and ultimately decommissioning applications. In this way, ING Bank is continuously optimizing its services to its customers and further strengthening its leading position in the market. In your position, you therefore have a direct influence on customer satisfaction at ING and, of course, you are expected to put the customer's interests first in all your work.

As an engineer, you will work in squad Horizon. This squad consists of 4 members and is based in both Amsterdam and Leeuwarden. The squad is responsible for offering front-end capabilities for both customers and engineers for Collections NL arrears processes.

Key Responsibilities

As a Senior Engineer you contribute to the development and maintenance applications within Collections NL.

• Designing, developing, and maintaining applications
• Resolving incidents
• Continuous Delivery and Continuous Deployment in Azure DevOps
• You have direct contact with the users to convert complex business requirements into IT solutions
• You devise ways to make solutions scalable & future fit
• Sharing knowledge with and training less experienced colleagues
• In addition to substantive IT engineering tasks, you act as a coach of a Chapter (team) of engineering colleagues.
• You are responsible for all HR aspects associated with stimulating, motivating, and coaching the experts in your Chapter.
• As a Chapter Lead, you are responsible for the knowledge development of your employees within the ING Way-of-Work.

How to succeed

You are a skilled and very experienced Engineer. You are substantively strong, and you are focused on achieving the best and concrete results in your work. Better than anyone you understand the wishes and needs of the IT department. Also, you are a real team player. The complex and versatile operational working environment requires you to be able to switch quickly. You can quickly recognize where to act. You are also able to coach colleagues and give constructive feedback.

Characteristics of a Chapter lead

• Inspiring, shows energy and passion
• Focus on working together, facilitating others to be successful
• Strong market focus in IT (Lean IT, continuous delivery, cloud processes, etc.)
• You are quickly familiarized with the ING Agile Way-of-Work and use this WoW to pursue the goals of the IT Area and ING.
• You achieve the best results by empowering your IT Engineers, giving them responsibility, challenging them, and keeping them sharp
• You have a mindset of continuous improvement
• You have good coaching skills
• You have good social and communication skills
• You do your work with great awareness of the risks that ING and its customers can run

Engineering skills

• At least Bachelor/Master level of education
• Knowledge of, and experience with Agile/Scrum
• DevOps skills
• Expert in the field of SQL
• Knowledge of, and experience with Java 8+
• Knowledge of, and experience with continues delivery tools like GIT, Azure DevOps, and Azure pipeline
• Familiar with ELK stack and other monitoring and alerting solutions like Grafana and Prometheus
• Knowledge of, and experience with Risk management in a IT Bank environment
• Experience in drawing up complex business requirements from stakeholders and converting them into IT solutions
• You have a positive mindset
• You are a team player
• You are flexible and versatile
• You work in a structured way
• You have an excellent command of both the Dutch and English language, both verbally and in writing

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm.

The benefits of working with us at ING include:

•  A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.