CDD Trainer

We are looking for you if:

• You have excellent presentation skills,
• You have minimum 3 years of total experience in Anti-Money Laundering/Customer Due Diligence,
• You are fluent in English, reading and writing,
• You have the ability to translate complex information into simple/understandable learning
• You can establish plans to determine tasks, priorities, and timelines as well as identify the resources needed to achieve goals,

 and either:

• You have previous experience of creating and delivering AML/CDD training as a Trainer for both new joiners and experienced staff,

or

• or You are experienced in onboarding, providing ‘on the job’ training during route to competence.

You'll get extra points for:

• Professional certificate (CAMS, ICA or equivalent),
• A degree in related field or any specific training diploma/ certificates,

• Understanding innovative learning solutions, e.g. gamification, as well as training content development process,
• Ability to propose and implement best methods of knowledge sharing across the organization,
• Knowledge of adult teaching methodology.

Your responsibilities:

• Deliver (virtual) instructor led training (VILT and ILT) for both new and existing employees,
• Support development of training programs for FCFP staff,
• Develop new training or support training content development,
• Collaborate with COO Academy colleagues to identify global training/trainer needs/requirements,
• Take care of training related administration and ensure training completion controls
• Drive ING brand values, messaging and philosophy through all training delivery and development activities,
• Keep up to date with training trends, developments, and innovations relevant to ING’s FCFP domain

Information about the squad:

Functionally you will be part of the Global COO Academy and based in ING Hubs Poland in Global Financial Crime and Fraud Prevention Learning & Development Area, reporting to the Global FCFP Training Lead.

As CDD Business Trainer you will be responsible for developing and delivering training based on the annual training plan, including New Joiners Onboarding, projects, ad-hoc training requests, etc. as well as activities related to training administration and completion control. You will execute the global development strategy within defined groups, partnering with colleagues from the COO Academy and FCFP Operations. The role naming convention in the global ING job architecture will be  "KYC Process Design & Control I-III"