Business Analyst | Digital Business Banking @ING Bank

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!

Mission

Develop state-of-the art solutions for our internal and client facing applications using the latest architectural trends. Our environment inspires you to innovate and our Agile way of working empowers you to achieve set goals, while also enhancing your technical skills. Our applications incorporate a wide range of functionalities and technological challenges:

• Building new features and maintaining development of solutions and features for Business Banking clients;

• Building new features and maintaining our party and agreement solution, where we have a complete view of all our client's data and products;

• Refactor a monolithic app into microservices that will be deployed to ING’s private cloud.

As a member of our team, you will translate business and technical requirements into coherent features in achievable roadmaps to generate customer value (based on weighted interests). You will share IT System Analysis expertise to squads and offer support.

Your day to day

• Combine the business and IT knowledge to slice Epics into Features and User Stories. Assist with the elaboration and refinement of the requirements to ensure they are granular enough for the squads to deliver within a sprint (two-week interval);

• Document the "as is" solution using reverse engineering and describe the changes required to migrate to the "to be" solution;

• Understand business goals and objectives to identify the problems and design effective solutions;

• Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature;

• Ensure that the solutions delivered is aligned with organizational standards;

• Look for areas of improvement in existing business processes;

• Support squads with functional and technical knowledge to define and estimate user stories. Facilitate teams to design complex technical solutions;

• Work closely with the UX to improve the user interfaces;

• Manage the backlog and prioritize the features;

• Participate in the scrum ceremonies. Act as the liaison between team and stakeholders;

• Facilitate the delivery of the roadmap and escalate concerns or issues to management;

• Contribute to stakeholder engagement through identifying stakeholders, finding out their needs/issues/concern and reacting to these by arranging meetings and propose solutions;

• Provide an active role in mitigating impediments over the releases and deliverables;

• Offer feedback and collaborate with the Chapter Leaders;

• Test delivered features in testing environment.

What you bring to the team

You are ambitious with what you and your Squad want to achieve. You stimulate your Squad members towards continuous improvement of their skills. You encourage and stimulate them to take responsibility for their own development and employability. You bring positive energy to the Tribe and have very good social and communication skills.

The experience we need you to bring to the table:

• A bachelor's degree in computer science or information technology;

• Min 5 years of Professional Experience in technical (system) analysis;

• Good understanding of RESTful and SOAP (Simple Object Access Protocol) services;

• Swagger OpenAPI knowledge;

• Testing experience with POSTMAN;

• UML digrams (activity, sequence, state diagrams);

• Logical entities definition;

• Knowledge of one or more databases including but not limited to: SQL Server / Oracle / MySQL;

• Very good communication skills and a great team player, highly motivated, self-driven and interested in system analysis domain;

• Foreign languages: good command English.

Nice to have

• Work experience in banking – accounts / agreements / payments areas;

• Work experience in an Agile organization;

• Experience in tools like Balsamiq / Sketch / Figma.

What we offer

• Impactful work in a fun and collaborative environment;

• Open-concept offices designed for both team work and relaxation;

• Corporate events and social gatherings;

• Hybrid way of working with flexible working schedule and short week options;

• Monthly budget on Benefit platform;

• Extra annual leave days depending on the total length of working experience;

• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications;

• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments;

• Context to make an impact through Sustainability and Corporate Social Responsibility projects.