(Bank) Client Services Delivery - 2024 2H Intern

Position: Intern (Undergraduate)

Dept/Function: Client Services Delivery (“CSD”)

Internship Period: Full time for 6 months (starting from Dec 2024)

Openings: 1 intern

Please note that the application deadline for this internship is 8th November 2024.

Why ING?

The world of banking is changing faster than ever. That’s why we at ING are always broadening our horizons. Our people have a forward-thinking mentality, a strong can-do spirit and enjoy working in an agile environment.

ING in Asia Pacific

In Asia Pacific, ING offers wholesale banking across 11 markets, namely Australia, China, Hong Kong SAR, India, Indonesia, Japan, the Philippines, Singapore, South Korea, Taiwan, and Vietnam.

ING offers both retail and wholesale banking services in Australia. ING’s regional presence includes a 13% stake in Bank of Beijing, China and a 30% stake in TMBThanachart Bank in Thailand.

Singapore is the regional headquarters for ING's Wholesale Banking (WB) business in Asia, which includes all WB business lines such as Financial Markets, Strategic Products, Sectors, Lending and Transaction Services and other support functions.

What does the CSD Team do in ING?

Client Services Delivery (CSD) provides activities cover booking, trade confirmation, pre-matching process, settlement, document handling, client contact related CSD matters and reporting. 

What would you be doing?

• Day-to-day Processing, specially trade finance products such as export transactions
• Handles Local Application/Local reporting /Client in Local language;
• Liaising and Handles with Front Office, Agent, Client and all other relevant parties to ensure the smooth processing of transactions;
• Preparation of reports;
• Ensure that the Bank’s and relevant regulatory procedures and controls are adhered to;
• Perform ad-hoc duties assigned from time to time;
• Understand roles, authorities, responsibilities and obligations of compliance and conduct their business accordingly;
• Understand which of those are compliance related.

What qualities and skills are we looking for?

We are looking for a passionate individual who meets the following criteria: 

• University student;
• Advanced MS Office skills;
• Fluent in English and Korean, both verbally and written;
• Ability to communicate well and work with people in different department at all levels;
• Willingness to learn and participate in activities; and
• Open minded and eagerness to challenge.

What would you gain from this internship?

• Understanding of banking business;
• Practice of banking operations;
• Better communication with clients or colleagues;
• Priority set with multiful tasks;
• Improved skills with MS offices; and
• Achievement common objectives through Team work;

Required Documents

• English Resume;
• Academic Transcript (with Cumulative GPA);