Transaction Monitoring Learning Content Developer
Risk Management | Professional | Warszawa | REQ-10083530
We are looking for you if:
- You have previous working experience of at least 3 years in learning design creating blended learning solutions both instructor-led and self-paced training.
- You have AML/Financial Crime/Compliance knowledge and relevant experience in Transaction Monitoring (at least 3 years).
- You have process management skills for the training development lifecycle, from initial design through delivery and implementation.
- You are passionate, creative and imaginative about learning, storytelling and delivering the best user experience.
- You have excellent written, verbal and interpersonal communication skills, easily adaptable to multi-cultural environments.
- You have can do attitude.
- You are fluent in English are able to design effective learning in English.
- You have the ability to translate complex information into simple/understandable learning.
- You can establish plans to determine tasks, priorities, and timelines as well as identify the resources needed to achieve goals.
You'll get extra points for
- Professional certificate (CAMS, ICA or equivalent),
- A degree in training related field (e.g. teaching adults, instructional design, learning technologies) or any specific training related qualifications/ certificates,
Your responsibilities:
- Champion TM learning content development and overall course consistency across locations to deliver engaging learning activities and compelling course content.
- Work with various stakeholders to identify/determine target audience’s learning needs.
- Build eLearning/VILT/ILT courses and/or work alongside external vendors as learning content expert for TM.
- Produce TM courses on time and on budget and align those programs with an overall learning outcomes strategy.
- Address changes and feedback to course deliverables in a timely manner.
- Work collaboratively with other Academy Learning Content Developers/ISD’s to create an impactful learning experience.
- Evaluate training outcomes based on Key Performance Indicators (KPIs)
- Drive ING brand values, messaging and philosophy through all training delivery and development activities.
- Collaborate effectively with Academy team members, SME’s, the trainer community, FCFP management and operational management.
- Keep abreast of learning/learner trends, developments, best practices and innovations relevant to ING’s AML/FCFP practices.
- Deliver (virtual) instructor led training if required, e.g. Train the trainer
- Support development of training programs for FCFP staff.
- Take care of training related administration and ensure training completion controls.
Information about the role
Functionally you will be part of the Global COO Academy and based in ING Hubs Poland in Global Financial Crime and Fraud Prevention Learning & Development Area, reporting to the Global FCFP Training Lead.
As a TM Learning Content Developer, you will be responsible for content creation for multiple learning modalities (instructor-led, VILT, webinars, video, eLearning etc.), and will primarily focus on online/VILT content creation.
You will be responsible for supporting the driving of learning content specifically in the areas of TM Alert Investigation in the 1st, 2nd and 3rd line across the globe where ING has TM activities.
You will mainly work with Subject Matter Experts and Team Leads, using a diverse range of formats, and multimedia production platforms to enable TM teams to enhance knowledge and develop skills in the fight against financial crime.
You will execute the global development strategy within defined groups, partnering with colleagues from the COO Academy and FCFP Operations.
The role naming convention in the global ING job architecture will be "KYC Process Design &Control"
We kindly inform you that we will get in touch only with the chosen candidates. If you agree for processing your data for future recruitment offers, we will keep the data for a year.
All information concerning the way we process personal data can be found here.
Our benefits
Spread your wings with well thought out development plans.
Benefit from the knowledge of our experts during internal trainings or become a trainer yourself!
Develop the skills you care the most about, thanks to the high training budget.
Use internal and external learning platform (e.g. Udemy for Business).
Use the latest technologies and their capabilities in diverse projects.
Work on interesting and international projects that will enable you to meet people from all over the world.
Within your training budget, improve your language skills on a course tailored to your proficiency level.
Don't speak Polish? Take part in a free Polish language course.
Benefit from the support of certified coaches and mentors in achieving your professional goals and strengthening your potential.
Enjoy your additional days off that we offer to our employees (e.g. "Day for Wellbeing", voluntary day).
Take part in numerous activities supporting your wellbeing. Let's take care of your physical and mental health, and work-life balance together.
A healthy body, healthy mind! Find it out with our sports programmes.
Take care of yourself and your loved ones health with LUX MED private medical care.
Use the possibility to join group insurance, as well as BEST HELP insurance – insurance for the treatment of serious medical issues abroad.
Join the PPE programme and save additional money for your retirement.
Build relationships within the team and get to know the people you work with better during team integration meetings.
Share with us your feedback, both anonymous and direct. Use a dedicated tool adjusted to our needs that allows us to see and focus on the issues that matter most to our employees.
Do you ride a bike? So do we, that's why we provide everything you need - parking, a shower, and lockers.
Work on an employment contract.
Work in a hybrid mode. We like to meet in the office sometimes and drink coffee together. Plan your team’s work schedule with your manager and set dates suitable for you to come to the office.
Start your work between 7 and 9 AM, adjust it to yourself, not the other way around.
Feel comfortable in specially designed offices that helps teams to work more efficiently.
Use a company laptop and get an equivalent to buy a phone. We offer various laptop models, depending on the work you perform. After employment, you can also apply for an additional monitor for remote work.
Take a break in one of our chillout zones! Enjoy Xboxes, table tennis, billiards, table football, comfy chairs, etc.
Enjoy your annual bonus and allowance to the remuneration, along with extra awards based on the assessment of your work.
Do you know someone who you think would be a great fit for our company? You can get a cash bonus for each person you recommend if they are hired based on the contract of employment and go through the trial period positively.
Take advantage of the tax deduction in case of performing creative work.
Use a relocation subsidy or other support for your relocation.
Enjoy a gift for starting your job (Welcome Box), some national holidays, birth of a child (Baby Box) and more!
Every month you can count on subsidies for remote work, using public transport, meals in the office, and you can also benefit from our cafeteria platform.
Take advantage of discounts on studies, trainings and exams, language courses and a purchase of a new car.