HR Specialist/Senior Specialist with German
Human Resources | Professional | Katowice | REQ-10084747
We are looking for you, if you have:
- at least 3 years of working in a Shared Services environment, preferably with HC data management processes (maintenance of the employee’s life cycle),
- very good written and verbal communication skills in German (B2+/C1),
- experience in HR technology & processes with strong focus on data management,
- experience in cooperation and building the positive relationships with external/internal business partners,
- experience in monitoring & supporting less experienced staff members,
- experience in planning & coordinating the team activities based on the workflow,
- experience in transition activities: preparation/review of the documentation, process & tools setup,
- experience in building structures and driving the execution,
- excellent communication skills, readiness to learn and collaborate,
- strong people & client orientation,
- accurate, structured and strong attention to detail,
- ability to work in an international and multicultural environment,
- Bachelor/Master degree (or equivalent).
You'll get extra points for:
- expertise in agile, operational management, quality management and risk,
- curious to continuously improve in an agile way,
- experience in working with Workday, ServiceNow,
- knowledge of German legal rules & regulations: labor law/employment,
- proficient in the use of Microsoft Office,
- ambition to be part of setting up ING’s global shared People Services Centre,
- expertise of quality management and risk,
- problem solving & decision making.
Your responsibilities:
- taking care of administration around ING colleagues that join, leave or change jobs,
- maintaining employee data,
- creating contracts,
- handling employee inquiries and cooperation with Managers,
- maintaining the knowledge base for employees, managers and other HR,
- training new team members,
- assisting in policies, procedures or systems implementation.
Information about the squad:
Contact Center Team is a first line support team for solving ING Employees from ING DiBA, experienced in such areas as e.g. hire, separation, job change, payroll, absences and general employee data management. We work with several frameworks, such as quality, escalations, improvements or SME's.
Our team members have huge autonomy that stimulates motivation and creativity what allows us to adapt to the changing requirements of business partners. Each employee has unique specialization(s), in which can upskill and get high expertise. We focus on team work and the best possible employee experience which we deliver on daily basis, during holistic employee lifecycle (from hire to retire).
You will have direct contact with our colleagues from local HR, so we expect a lot of independence and prioritization of your tasks.
The role naming convention in the global ING job architecture will be “Customer Loyalty Member VI”.
We kindly inform you that we will get in touch only with the chosen candidates. If you agree for processing your data for future recruitment offers, we will keep the data for a year.
All information concerning the way we process personal data can be found here.
Do you have any questions?
If you have any questions about the details of this job offer, the form of employment or working at ING Hubs Poland, you can direct them to the e-mail address given below. We will certainly answer them!
Our benefits
Spread your wings with well thought out development plans.
Benefit from the knowledge of our experts during internal trainings or become a trainer yourself!
Develop the skills you care the most about, thanks to the high training budget.
Use internal and external learning platform (e.g. Udemy for Business).
Use the latest technologies and their capabilities in diverse projects.
Work on interesting and international projects that will enable you to meet people from all over the world.
Within your training budget, improve your language skills on a course tailored to your proficiency level.
Don't speak Polish? Take part in a free Polish language course.
Benefit from the support of certified coaches and mentors in achieving your professional goals and strengthening your potential.
Enjoy your additional days off that we offer to our employees (e.g. "Day for Wellbeing", voluntary day).
Take part in numerous activities supporting your wellbeing. Let's take care of your physical and mental health, and work-life balance together.
A healthy body, healthy mind! Find it out with our sports programmes.
Take care of yourself and your loved ones health with LUX MED private medical care.
Use the possibility to join group insurance, as well as BEST HELP insurance – insurance for the treatment of serious medical issues abroad.
Join the PPE programme and save additional money for your retirement.
Build relationships within the team and get to know the people you work with better during team integration meetings.
Share with us your feedback, both anonymous and direct. Use a dedicated tool adjusted to our needs that allows us to see and focus on the issues that matter most to our employees.
Do you ride a bike? So do we, that's why we provide everything you need - parking, a shower, and lockers.
Work on an employment contract.
Work in a hybrid mode. We like to meet in the office sometimes and drink coffee together. Plan your team’s work schedule with your manager and set dates suitable for you to come to the office.
Start your work between 7 and 9 AM, adjust it to yourself, not the other way around.
Feel comfortable in specially designed offices that helps teams to work more efficiently.
Use a company laptop and get an equivalent to buy a phone. We offer various laptop models, depending on the work you perform. After employment, you can also apply for an additional monitor for remote work.
Take a break in one of our chillout zones! Enjoy Xboxes, table tennis, billiards, table football, comfy chairs, etc.
Enjoy your annual bonus and allowance to the remuneration, along with extra awards based on the assessment of your work.
Do you know someone who you think would be a great fit for our company? You can get a cash bonus for each person you recommend if they are hired based on the contract of employment and go through the trial period positively.
Take advantage of the tax deduction in case of performing creative work.
Use a relocation subsidy or other support for your relocation.
Enjoy a gift for starting your job (Welcome Box), some national holidays, birth of a child (Baby Box) and more!
Every month you can count on subsidies for remote work, using public transport, meals in the office, and you can also benefit from our cafeteria platform.
Take advantage of discounts on studies, trainings and exams, language courses and a purchase of a new car.
